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Problems with OverDrive eBook App for iOS devices

Feb
10
2016

Problems with OverDrive eBook App for iOS devices

The update for the OverDrive eBook App for Apple products (version 3.5.0) is causing some problems - the app crashing, downloaded books and holds disappearing. OverDrive are publishing further updates to remedy this but users may notice problems.
 
OverDrive is aware of instances where users are unable to download previously downloaded eBooks. This is a result of the temporary fix to v3.5.0, and is occurring when users uninstalled and reinstalled the app and then signed in using a different method (for example, a library card instead of an OverDrive account) than they used when they originally installed the app. To resolve this issue, users should always sign into the app using the same method, especially if they download eBooks. Users can learn more about signing into the app in this help article.
 
Further updates for the Apple app should be coming soon.